Refunds & Payments

Current status

SuperEthos does not sell anything online today. There is no checkout, subscription or stored payment method on this site, and the Dr. Sujith ebook is not available for online purchase. Business deployments are agreed in a signed contract, which sets their prices, invoicing and cancellation terms. Purchases made on other Super sites or on Dr. Sujith's external channels follow those sellers' terms.

If we offer online purchases in future, this policy will apply and the checkout will show the product, price, currency, taxes, any recurring charge, trial or end date, and how digital access is delivered before you pay.

Refunds

You are always entitled to a remedy where the law gives one, including for faulty or not-as-described digital content, unauthorised charges and duplicate charges. Refunds normally go back to the original payment method. Once we issue a refund, your bank or payment provider may take several business days to show it. Payment providers such as card networks or digital wallets only process payments; NextGenTM, Inc. is the seller and handles your request.

To ask for help, email support@nextgentm.com with your order number and the email used for the order. Please do not send full card details.

Cancellation rights

UK and EEA. You may usually withdraw from an online purchase within 14 days without giving a reason. For digital content supplied immediately, that right ends only if, before supply began, you expressly asked for immediate supply, acknowledged you would lose the right, and we confirmed this in writing. Where we cannot show that, your 14-day right remains. For services, if you ask us to start within the 14 days and then cancel, we may charge only for what was provided before you cancelled.

South Africa. Where the Electronic Communications and Transactions Act applies, you may cancel within 7 days of receiving the goods or concluding a services agreement, subject to its lawful exceptions; we will refund within 30 days of a valid cancellation. Your Consumer Protection Act rights also remain.

India. Where the Consumer Protection (E-Commerce) Rules apply, we will acknowledge a grievance within 48 hours and resolve it within one month, and process eligible refunds within a reasonable time.

United States and elsewhere. Any cancellation terms will be shown before purchase, without affecting rights you have under local law.

Model withdrawal form

You may use this text or any other clear statement. A reason is not required.

To: NextGenTM, Inc., 831 N Tatnall Street, Suite M #275, Wilmington, DE 19801, United States. (support@nextgentm.com)

I hereby give notice that I withdraw from my contract for the supply of the following digital content or service:
Product or service:
Ordered on / received on:
Order number:
Name:
Email used for the order:
Date:

See also Terms of Service & Conditions.